FAQ
1. What are decorative wigs?
Decorative wigs are wigs designed specifically for fashion, style, and special occasions. Unlike traditional wigs for everyday wear, decorative wigs are often used to enhance a look, create bold statements, or add flair for parties, photoshoots, costume events, or performances. These wigs come in a variety of colors, textures, and designs, allowing you to experiment with your style without committing to a permanent change.
2. Are your wigs made from real human hair or synthetic fibers?
We offer both human hair and high-quality synthetic wigs. Our human hair wigs are made from 100% natural hair, which can be styled, cut, and treated just like your own hair. Our synthetic wigs are crafted from premium synthetic fibers that look and feel like real hair, but are designed for easier maintenance and a more affordable price. Each type of wig has its own unique benefits, and our team can help you choose the best option for your needs.
3. How do I know which wig size will fit me?
We offer wigs in various sizes to ensure a perfect fit. Each wig comes with adjustable straps or an elastic band, making it easy to customize the fit for your head shape. To find your size, simply measure around the circumference of your head (just above your ears and across the forehead). If you’re unsure about sizing, our customer support team is happy to assist you in selecting the right fit.
4. How do I care for my wig?
Caring for your wig depends on whether it’s made from human hair or synthetic fibers:
Human Hair Wigs: Wash with mild shampoo, condition, and let air dry. You can style with heat tools such as curling irons or flat irons. Regularly comb through to prevent tangling, and store in a cool, dry place.
Synthetic Wigs: Wash with cold water using a wig-specific shampoo. Avoid using heat on synthetic wigs, as they can be damaged by high temperatures. Gently finger comb and allow the wig to air dry.
Each wig comes with detailed care instructions to help you maintain its beauty and longevity.
5. Can I wear a decorative wig every day?
Decorative wigs are typically designed for special occasions, but depending on the style and material, some can be worn for daily use. If you plan on wearing your wig frequently, we recommend choosing one made from durable materials like human hair or high-quality synthetic fibers. If you want to use the wig for everyday wear, it’s essential to follow proper care routines to ensure it stays in great condition.
6. How long will my wig last?
The longevity of a wig depends on factors such as material, usage, and care. Generally, human hair wigs can last from 1 to 3 years with proper care, while synthetic wigs may last between 6 months to a year. Wigs used for special events or occasional wear typically last longer than those worn daily. Our team can provide specific care recommendations to help extend the life of your wig.
7. Do you offer custom wigs?
Yes! We offer custom wig services for customers who want a unique design. If you have specific color, length, or style preferences, our team can work with you to create a wig tailored to your exact specifications. Please contact our customer support team for more details on customization options.
8. Can I return or exchange my wig?
We want you to be completely satisfied with your purchase. If you are not happy with your wig, we offer a hassle-free return or exchange policy within 7 days of receiving your order. The wig must be in unused, unaltered condition with all tags still attached. Please review our full return policy for more details or reach out to our customer service team if you need assistance.
9. How do I place an order?
Placing an order on our website is easy. Simply browse our collection of wigs, choose the style you want, select the size and color, and add it to your cart. When you’re ready, proceed to checkout, enter your shipping and payment details, and complete your purchase. You will receive an order confirmation email once your order is processed.
10. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates vary depending on the destination. During checkout, you can view the available shipping options and costs based on your location. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer.
11. How can I contact customer service?
If you have any questions, concerns, or need assistance, our customer service team is here to help. You can contact us via email at service@femaldecwig.com, by phone at [phone number], or through our live chat feature on the website. We aim to respond to all inquiries within 24 hours.
12. Are your wigs safe for people with sensitive scalps?
Yes, we use high-quality materials that are gentle on the scalp. Our wigs are designed with comfort in mind and are ideal for people with sensitive skin or scalp conditions. If you have specific concerns, please reach out to our customer service team before purchasing, and we will help you select the best wig for your needs.
13. How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment online. If you have any questions or issues with tracking, please don’t hesitate to contact our customer support team.
14. Can I style my wig?
Yes! Most of our wigs can be styled, depending on whether they are made from synthetic or human hair. Human hair wigs can be styled with heat tools like curling irons, straighteners, or blow dryers. Synthetic wigs, however, should not be exposed to high heat, but can still be styled with finger-combing or gentle brushing.
15. Why choose Femaldecwig?
At Femaldecwig, we are dedicated to providing our customers with the highest quality wigs that blend style, comfort, and innovation. With a wide range of colors, textures, and styles, we aim to help you express your unique personality and feel confident for any occasion. Our wigs are crafted with attention to detail, and we pride ourselves on exceptional customer service and satisfaction.